Community Services
The community services program has been able to assist over 2,355 low income household; more than 671 of these low income households were senior adults.
The Low Income Energy Assistance Program (LIHEAP) provides home energy and crisis payment to assist low income individuals and their households in meeting the high cost of heating and cooling. The energy bill must be in the name of a person residing at the address.
We start accepting phone calls for appointments at 8 a.m. on the specific days listed below. All appointments are made in the order that they are received and in accordance with their anniversary date.
   Applications are taken Monday - Friday from 8:30 a.m. to 4:00 p.m.
The following documents must be provided at time of appointment in order to receive assistance:
  • Energy bill - current electric or gas bill
  • Proof of income for ALL household members
  • Proof of Social Security Numbers for everyone in the household
  • Photo ID for applicant
  • Food stamp certification letter showing current status
  • Birth certificates for children 5 years old and under
  • Tenant calculation form, if living in public housing: Panama City, Springfield, Royal American, Section 8 or HUD forms.
  • Proof of disability
For more information, please contact: Low Income Home Energy Assistance Program office at 769-3468 to schedule an appointment.
The Weatherization Program assists low income customers with repairs to make their homes more energy efficient. For more information on our Weatherization Program, click here .